Return Policy
Returns will be processed for Lavender Cloud exchanges only. The customer has 10 days from the order delivery date to drop off the return with USPS. All garments must be unworn and in sellable condition in order to be accepted. The cost of shipping will be refunded to your original payment method.
*Orders fulfilled through Printful cannot be returned or exchanged because they are printed on demand* That includes all-over print Tees and Skater dresses.
If you believe your item is defective, please contact us and it will be examined case by case.
For exchanges, please email hello@lavendercloudcollective.com with your name, order number, address, and what product & size you would like to exchange for.
Please mail your return to:
Lavender Cloud Collective
5010 Southeast Foster Road, P.O. Box 86727 Portland OR 97286
United States
Once received, your package will be shipped out.